Refund policy

Hey we get it's hard to trust a product which sounds too good to be true. That's why we're proud to offer our 90 day money-back guarantee! How to claim your money back:

1. To be eligible to claim a refund, individuals must have purchased Dermafacs's RecoverX from our online store between 1 March 2020 and 31 December 2022.

2. You must try RecoverX for at least 21 days from date of purchase because it generally takes up to 2 weeks for users to begin to see results.

3. If you are not completely satisfied by the performance of RecoverX, email a customer care representative at ask@dermafacs.com with the subject header '90 Day Money-Back Guarantee" and describe your review of the product.

4. Once approved, return RecoverX (in its original packaging) via a trackable mail service 90 days from date of purchase to the address provided by our customer care representative. All returns must be received by our fulfillment center between 21 and 90 days from the original purchase date.

5. Incomplete, indecipherable or illegible claims will be deemed invalid. Real postage costs for the sending and return of RecoverX are the full responsibility of the Claimant and will not be refunded.

6. Once returned, RecoverX's full purchase price will be refunded to you minus $17.95 restocking fee.