Refund policy

We are confident in the efficacy of our patented formula. That's why we're proud to offer our 90 day money-back guarantee! How to claim your money back:

1. To be eligible to claim a refund, individuals must have purchased Dermafacs's RecoverX from our online store.

2. You must try RecoverX for at four weeks time for users to begin to see results.

3. If you are not completely satisfied by the performance of RecoverX, email a customer care representative at with the subject header '90 Day Money-Back Guarantee" and describe your review of the product.

4. Once approved, return RecoverX (in its original packaging) via a trackable mail service 90 days from date of purchase to the address provided by our customer care representative. All returns must be received by our fulfillment center within 90 days from the original purchase date.

5. Incomplete, indecipherable or illegible claims will be deemed invalid. Real postage costs for the sending and return of RecoverX are the full responsibility of the Claimant and will not be refunded.